Terms and Conditions
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General 1.1 Welcome to my website, www.melanderson.com.au. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website. 1.2 The terms “me”, “my” or "I" refer to Mel Anderson, and "you" refers to the user or customer of our website. 1.3 My limited edition prints include cyanotypes and photography works, and all orders are custom made to order.
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Ordering and Delivery 2.1 All orders are subject to availability. I strive to fulfill your order promptly, but please allow 10-14 days for printing, finishing, and postage within Australia. For international orders, please allow 2-4 weeks for delivery. 2.2 Postage is free for all orders delivered within Australia. 2.3 I package my prints with acid-free tissue paper to ensure their protection during transit. 2.4 Delivery times provided are estimates and may be subject to unforeseen delays or circumstances beyond my control. I am not liable for any loss or damage caused by delayed delivery.
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Pricing and Payment 3.1 The prices of my limited edition prints are as stated on my website and are subject to change without prior notice. 3.2 All prices are in Australian Dollars (AUD) and include applicable taxes. 3.3 I accept payment through the available methods indicated on my website. Payment must be made in full before your order is processed.
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Returns and Refunds 4.1 I take great care in producing and packaging my prints to ensure they reach you in excellent condition. If, however, you receive a damaged or faulty print, please contact me within seven (7) days of receiving the order, providing details and photographic evidence of the damage. 4.2 I reserve the right to assess the nature of the damage or fault and determine an appropriate resolution, which may include providing a replacement or issuing a refund. 4.3 I do not accept returns or provide refunds for prints due to a change of mind or if the print does not match your expected aesthetic preferences.
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Intellectual Property 5.1 All intellectual property rights, including copyrights and trademarks, relating to my limited edition prints, website content, and materials remain my sole property. 5.2 You may not reproduce, distribute, or modify any part of my prints or website content without my prior written consent.
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Privacy 6.1 I value your privacy and handle your personal information in accordance with my Privacy Policy. By using my website, you consent to the collection, use, and disclosure of your personal information as outlined in my Privacy Policy.
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Governing Law 7.1 These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.